Job Description

Job Title: Laundry Attendant

Reports to: Store Manager

Type of Position: Full time or part time

Refuel is one of the fastest growing convenience store chains in the US – growing ~300% in the past 24 months through 17 acquisitions and new to industry store builds. The company currently owns & operates over 220 stores in the southeast with a total team member population of ~3,000.

Benefits:

• Competitive payrate

• Raise after 90 days

• Daily Pay

• Employee Assistance Program

• Refuel Rewards (15c off gas, free drinks, hot food discounts and more!)

• 401(k) Retirement

• Life Insurance

• Short-Term Disability Insurance¬

• Referral program

Aside from the above benefits, all full-time employees also receive the benefits below:

• Medical & Prescription Drug Insurance (BCBS Myhealth Toolkit App)

• Myhealth Toolkit App

• MD Live (telemedicine)

• Health and Fitness

• Shop for Care

• Natural Blue

• Dental/Vision Insurance

• Cancer & Accident Insurance

• PTO

Essential Job Duties, Responsibilities, & Requirements:

• Greet and assist customers in a friendly, professional manner

• Keep the laundry area and machines clean, sanitized, and well-organized at all times

• Support customers in navigating the laundry app and starting machines with updated technology.

• Demonstrated ability to work independently as a self-starter, proactively identifying opportunities and driving initiatives with minimal supervision

• Operate commercial laundry equipment including washers and dryers

• Handle wash, dry, and fold orders according to customer preferences and internal standards

• Monitor inventory of detergents, softeners, and other supplies; notify management when stock is low

• Report equipment malfunctions or safety hazards immediately

• Maintain accurate records of customer orders and service logs

• Assist with quality control by checking garments for damage, stains, or missing items

• Follow company safety procedures and sanitation guidelines at all times

• Support the store team with other duties as needed, including bathroom cleaning or restocking

• Demonstrate a sense of urgency (move fast)

• Dependable & punctual- consistently reports to work on time and provides proper notice if necessary

• Able to stay busy between customers

• Multi-Task: able to successfully complete multiple tasks independently

• Thank customers for their business and invite them back

• RTO Training Required

Working Environment and Physical Requirements:

• Previous laundry or customer service experience a plus

• Must be in physically good shape and able to stand during entire work shift.

• Must be able to lift 25-45 lbs

• Must be able to tolerate gas fumes and cleaning products.

• Must be able to react to a fire by lifting and using a 30lb fire extinguisher.

• Must be able to do basic math at the eighth-grade level.

• Must be able to speak, read and write English and communicate with customers in English.

At-Will Employment: This position is at-will, which means that either the employee or the Company may terminate employment at any time, with or without advance notice, and with or without cause.

The job duties, responsibilities, requirements, and aspects stated in this job description are not meant to be exhaustive. Additional job duties not listed here may be required. Further, the Company may change or add the job duties, responsibilities, requirements, and aspects listed here at any time in its sole and final discretion.

Disclaimer-The above list is not exhaustive but is merely the most accurate list for the current job. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change (for example, emergencies, and changes in p

At Refuel, we want to change your view of what to expect from a convenience store. We are investing in technology and building innovative stores to be the brand you trust – for everything you need.

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