Job Description
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.
Come join us to create what’s next. Let’s define tomorrow, together.
Description Find your future at United! We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000+ connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.
Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups.
Create what’s next with us. Let’s define tomorrow together.
Key Responsibilities The Principal - Distribution (Airline Retailing Modernization) is responsible for contributing to the execution of United's distribution strategy, including designing and managing the implementation of requirements that will modernize United’s product distribution capabilities with third parties. This position has a strong focus on program and project management, requiring effective interaction with internal and external resources to drive results. In addition, this role provides vital support of commercial negotiations and partnerships. This role requires about 10% of domestic travel and 5% international travel.
Distribution Program Management: Drive implementation of United NDC services development and adoption, ensure continuous improvement, lead projects to effective on time conclusion:
- Analyze and generate actionable insights from structured and unstructured data
- Collaborate with internal teams to review feedback and insights, recommend changes for implementation, and identify trends and opportunities
- Write business requirements, initiate projects, lead projects, measure results
- Estimate, track and manage development costs and budgets
- Ensure efficient service support in production environment for our APIs
- Schedule and maintain trending reports and alerts to key business stakeholders
- Performing detailed analysis of cost and revenue implications of distribution through United’s direct channels and through third parties
- Communicate plans and progress of the modernization program to stakeholders from Executive to working group level both within various United departments and with partner companies
- Represent United within the IATA industry standard community and effectively drive the standards to enhance and enable United’s strategy – will require frequent international travel
Manage Partner Implementation Program: Refine and oversee commercial and technical processes for third-party sellers and aggregators to connect to United’s APIs:
- Create, communicate and manage onboarding processes for partners connecting to United APIs
- Identify and prioritize partners and methods for expansion of NDC distribution
- Responsibly represent United’s commercial terms and legal requirements, and negotiate agreements with sellers and aggregators
Note: This position offers a hybrid work arrangement, with in-office requirements 50% of the time in Chicago, IL. This position will also travel up to 15% of the time.
Qualifications What’s needed to succeed (Minimum Qualifications):
- Bachelor’s degree
- 4+ years’ equivalent work experience required
- 2+ years’ work experience in Distribution, Reservation/Ticketing, and/or Travel Industry technology required
- Experience in analytical role (analysis, information science, data visualization or another relevant quantitative field)
- Experience in developing and fostering relationships with leaders across all levels
- Project and/or Program management experience
- Experience with leading strategic and commercial discussions with internal and external business groups
- Proficiency with XML (read, understand syntax, efficient troubleshooting)
- Expertise with quantitative analysis tools and querying relational databases (SQL, SAS, R)
- Excellent analytical aptitude including ability to develop sound insights across multiple data sources
- Significant experience with online travel agencies, metasearch engines, and knowledge of corresponding data sources preferred
- Initiative, self-motivation and a strong sense of urgency
- Ability to prepare executive level presentations
- Demonstration of strong oral and written communication skills, including proficiency with PowerPoint
- Must be legally authorized to work in the United States for any employer without sponsorship
- Successful completion of interview required to meet job qualification
- Reliable, punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):
- Masters in Business Administration
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
The base pay range for this role is $99,750.00 to $129,924.00.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
Job Tags
Hourly pay, Full time, Work experience placement, Work at office,